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Terms & Conditions
New Accounts
All new accounts require payment prior to shipping, until credit has been established. Invoices can be prepaid by cheque, credit card (Visa or M/C only) bank direct deposit or email money transfer.
Payments
Payment must be received in our office on or before the due date (30 days from invoice date) to avoid late payment charges of 2% monthly (24% per annum). Any account over 60 days will be placed on hold until further notice.
New orders will not be shipped if an account is in arrears.
N.S.F. Cheques will be assessed a surcharge of $24.50 each.
Back Orders
Back orders will be held in the system for 90 days and will ship when available with the customer’s new order. Should the customer want the back ordered item shipped as soon as it becomes available without waiting for another order, please contact Wecan Sales to advise us of this preference. Please note - Wecan Sales DOES NOT cover the shipping fees on back ordered items shipped. Should you not wish to receive back orders on a particular product, please notify us at the time of placing your order.
Returns
Product returned for credit should be in the original box or package if applicable. No product will be accepted for credit that has been previously stickered or marked for re-sale. A 15% re-stocking fee will be applied to all returns, plus shipping charges.
All products remain the property of Wecan Sales until paid in full.